I try not to rant here too much, and instead try to keep things focused on
\nthings landscape related with an occasional customer service commentary. But,
\nafter a series of incidents with Nextel’s woeful customer service, I wrote a
\nseries of blog articles about our experience several months back. The
\ninteresting thing is the effect of these posts. Because they were a big hulking
\ncorporation, with commensurately slow and hulking customer service, Nextel could
\ncare less about our company as a customer. Maybe that’s nothing much to fault
\nthem on there. But a quick Google of “Nextel
\nProblems,” puts our posting in the first page of results, along with other
\nNextel dissenters. And, Nextel is the most often searched term on the blog,
\nwhich means people come here to read our experience.<\/p>\n
<\/p>\n
Just another example of how the Internet and blogs can be a great forum for For More:<\/strong> <\/a><\/p>\n","protected":false},"excerpt":{"rendered":" I try not to rant here too much, and instead try to keep things focused on things landscape related with an occasional customer service commentary. But, after a series of incidents with Nextel’s woeful customer service, I wrote a series of blog articles about our experience several months back. The interesting thing is the effect … Continue reading Nextel and the Bully Pulpit<\/span>
\nvoices, opinion and accountability. Just ask business consultant heavy weight
\nTom Peters and his experience with the Boca Raton Resort
\n& Club: “an incredibly crappy (“die rather than go back”)
\nexperience.”<\/em><\/p>\n
The Nextel
\nSeries<\/a><\/p>\n