After a recent ongoing customer service headache with AT&T, the website Dial a Human, featured on Channel 7 on Your Side,  jumped out as a good resource. It gives the numbers to press to shortcut the interminable phone trees that are the hallmarks of most customer support.

Your call is very important to us, that is why we have optimized our system to delay you getting to speak to a real person. That real person will be in India and won’t have the training or ability to help you anyway, please continue to hold, while holding please enter your account number, so that when the agent comes to the line, we will ask you to restate your account number…